Frequently Asked Questions

How do I track my order?

Click here to view your order status.

Please note, orders typically leave the fulfillment center within two business days after the order is placed. If your order was placed on Monday, it will leave our facility by Wednesday. However, if your order was submitted on Friday, it will ship on Tuesday. 


What is the length of the bands?

Every band is 11.5 inches long (292 mm), regardless of style. 


How wide are the bands?

The current design is 1.85 inches wide (47 mm wide) for the Rhino Band 2 and Rhino Runner.


Do you offer first responders' discounts?

Yes. We offer 20% off your entire order for first responders and members of the military force. For details click here.


Can I charge my watch without disassembling your band?

Yes, the standard Apple Watch charger will still function with our bands.


What is your refund policy?

We have a 30 day no-hassle return policy. To be eligible for a return, your item must be in the original new condition that you received it. It must also be in the original packaging. Read more about our policy here.


What are my payment options?

We accept PayPal, Apple Pay, Visa, MasterCard, Discover, and American Express. 


Are there bands specifically for left-handed users?

Our band designs will work for both the left and right hand. 


Find Your Apple Watch Band

Choose your heavy duty apple watch band